Orangetheory Fitness is a rapidly growing fitness franchise dedicated to transforming lives through high-intensity interval training (HIIT). With a focus on science-backed workouts and a supportive community atmosphere, Orangetheory Fitness is committed to helping individuals achieve their fitness goals and lead healthier lifestyles.

Position Overview: 

Orangetheory Fitness Mosman is seeking a dynamic individual to join our team as a Coach/Receptionist. This multifaceted role involves providing exceptional customer service as a front desk receptionist while also leading and motivating members through Orangetheory Fitness workouts as a coach. The ideal candidate will be passionate about fitness, possess excellent interpersonal skills, and thrive in a fast-paced environment.

Key Responsibilities:

1. Coach Orangetheory Fitness Classes:

• Lead high-energy Orangetheory Fitness workouts that incorporate cardiovascular and strength training intervals.
• Motivate and inspire members to reach their fitness goals through effective coaching and encouragement.
• Provide modifications and guidance to accommodate various fitness levels and abilities.
• Ensure the safety and proper technique of all participants during workouts.

2. Front Desk Reception:

• Greet members and guests with a friendly and welcoming demeanor.
• Answer phones, schedule appointments, and assist with member inquiries and concerns.
• Handle member check-ins, payments, and administrative tasks with accuracy and efficiency.
• Maintain a clean and organized front desk area and studio environment.

3. Customer Service:

• Build strong relationships with members by providing personalized attention and support.
• Address member feedback, concerns, and questions in a professional and timely manner.
• Serve as a brand ambassador for Orangetheory Fitness, promoting the studio’s services and programs.
• Foster a positive and inclusive atmosphere that encourages member engagement and retention.

Qualifications:

• Previous experience in fitness instruction, coaching, or personal training preferred.
• Excellent communication skills with the ability to motivate and inspire others.
• Strong customer service orientation and attention to detail.
• Enthusiasm for health, wellness, and helping others achieve their fitness goals.
• Ability to multitask and thrive in a fast-paced, team-oriented environment.
• CPR/AED certification required (or willingness to obtain upon hiring).
• Cert 3 minimum to coach

Benefits:

• Competitive compensation and opportunities for professional development.
• Complimentary Orangetheory Fitness membership and discounts on studio merchandise.
• Supportive team environment with opportunities for growth and advancement.
• Flexible scheduling options to accommodate work-life balance.

Join the Orangetheory Fitness team and be part of a community dedicated to empowering individuals to live their best lives through fitness and wellness!

Apply now to become a Coach/Receptionist and help us inspire positive change in the lives of our members.