Membership Advisor / Reception Team Member - RIVAL GYM CASTLE HILL

Join the team at RIVAL GYM Castle Hill, where fitness meets passion and martial arts inspire greatness! We’re searching for a dynamic, self-driven individual to be the face of our thriving community - a place where energy, dedication, and ambition come together. If you love a fast-paced environment and thrive in sales, this is your chance to shine!

About the Role:

As a Membership Advisor / Reception Team Member, you will be the first point of contact for our members and guests, ensuring they feel welcome and supported during their visits. From their initial inquiry to their first class and beyond, you will provide ongoing support to ensure a smooth transition into our Rival Gym community.

Casual/Part-time Position- 3 days/week

Key responsibilities include:

• Providing exceptionally warm, friendly customer service in person and over the phone.
• Showcasing comprehensive knowledge of our facilities, programs, and promotions.
• Assisting and driving sales and memberships to grow our thriving community.
• Showcasing exceptional communication skills, capable of adapting to various audiences and responding to member queries with professionalism.
• Always remaining results-driven, exceptionally organized with strong motivation to generate new business opportunities.
• Utilizing social media tools to engage with members and promote the gym.
• Administrative duties such as check-in procedures, restocking supplies, and managing membership records.
• Always maintaining cleanliness standards of the club.
• 5am starts required some days 

Perks of working at RIVAL GYM:

• Be part of a passionate, energetic, and fun culture where you’ll feel like family from day one.
• Enjoy opportunities for growth with ongoing learning and development to support your career goals.
• Gain hands-on experience in all aspects of gym operations.
• Opportunity to progress into senior roles with RIVAL GYM’s expansion.
• Free membership for yourself and a friend (inclusive of 80+ Martial Arts and Fitness classes)

If you’re ready to take the next step in your career and join a team that values hard work, positivity, and connection, apply today!

Please send us a current Resume and/or Cover Letter via the APPLY button.